SMS Terms & Conditions on Website

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications:

If you have consented to receive text messages from FTX Solutions Inc, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
    Example:

"Hello, this is a reminder of your upcoming appointment with FTX Solutions at 11720 Beltsville Dr, Beltsville, MD 20705 on November 7th at 2:00PM. Reply STOP to opt out of SMS messaging at any time."

Follow-up messages
Example:
“Hi John, we are following up for your 2024 tax return draft review. Please check your secure portal and let us know if you have questions.” Reply STOP to opt out of SMS messaging at any time."

Billing inquiries
Example:
 ““Hello Peter, your refund has been processed. Expected deposit date: Nov 15, 2025.” Reply STOP to opt out of SMS messaging at any time."

  1. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointment reminders, follow up messages, billing inquires.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

  1. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

  1. Opt-In Method:

You may opt in to receive SMS messages from FTX Solutions Inc. in the following ways:

  • Verbally, during a conversation

  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1.  Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.ftxscorp.com/contact 

  • Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  1. Standard Messaging Disclosures: